07-02-2014 10:33 PM
I took out my black cartridge to go buy another and got distracted so when I purchased one a week later and instaled it the black is not working. (the cartridge has been out for a week) There are no error messages but the black will not print. Has it dried out and if so what can I do to fix it?
07-03-2014 12:59 AM - edited 07-03-2014 12:59 AM
Did you also remove the cap (orange plastic) ? You can visually check ink inside the cartridge. Please also remove the vent cover before re-install ink.
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.