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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-25-2016 10:56 AM

HP Recommended
Product: 8600 e All In One
Operating System: Microsoft Windows 8.1 (64-bit)

Hi, my red started printing funny a few months ago. All of the other colors are fine. I tried to clean the print heads twice, restarted machine, everything is updated but it still streaks or barely prints. I also tried changing the ink even though it is basically full! Using HP ink. Please help. See photo below. It's only with red that this happens thereby messing up anything I print with color that remotely uses red.

 

colortest.png

3 REPLIES 3

‎09-25-2016 11:28 AM

HP Recommended

Hello,

Please click HERE to access the steps that should resolve the issue .

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
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‎09-25-2016 11:45 AM

HP Recommended

I have already done all but get it serviced. There must be something else I can do.

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‎09-25-2016 08:47 PM

HP Recommended

Hello,

 

I see only two options to resolve this issue.

  1. Replacing Printhead or
  2. Servicing the printer.

 

If your printer is out of warranty, call HP Tech Support ( USA - 1-800-474-6836 ) for further assistance.

You may be provided with Out Of Warranty Upgrade option.

 

 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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