HP 8620 photo paper feed problems

[imjeffman]

Wow! the 50 pages procedure totally fixed my problem as well.  I was getting the out of paper message when trying to print 4x6 pictures using HP photo paper.

I had only printed 3 or 4 pages since setting up the printer and indeed it wouldn't pick up the photo paper that I had loaded into it.

I "printed" 50 pages of white and the next time I tried to print the pictures, it worked flawlessly.

Thanks,

 - Jeff

[halrms]

Just got an 8625 and was really upset it wouldn't accept my photo paper as I print lots of pics.  Tried the 50 page deal and it works perfect now.  Who woulda thought...

[petwir]

I just encountered this problem myself.  I only wanted to print a single photo... frustraiting.  I ran 30 white sheets through and then I was able to print my photo.  I sure hope I don't have to do this every time I want to print one photo.

[Phil1921]

A thousand thanks for the 50 blank photocopies tip; it worked like a charm!

I too wastedcountless hours trying to print photo paper, usually when trying to meet a deadline.  I rate it about 7 on the richter stress scale.

[SimonPG]

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@Phil1921 wrote:

A thousand thanks for the 50 blank photocopies tip; it worked like a charm!

I too wastedcountless hours trying to print photo paper, usually when trying to meet a deadline.  I rate it about 7 on the richter stress scale.

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 Its strange, there was an initial problem printing photopaper which I also spent  time with the Richter stress scale. But now I can print generic photopaper up to 210g.  Yes the 50 blank photocopies did seem to work. However at some point a bit of plastic came off the feed mechanism. Maybe it has something to do with this?  Misprinting of ordinary paper now occurs in repeated copying of the same text. 

[Phil1921]

Random bits dropping off is a worry.  Can you identify the source?  Try HP phone support. The good ones can be very good but they do need details, so have them ready.

Our 8620 is a warranty replacement for an 8600 with plain paper feed problems that couldn't be rectified after extensive technical support.   That rated an 8 on the Richter Frustration Scale but HP did the right thing.

[SimonPG]

Thanks for your reply Phil1921. I am afraid I gave the impression that the bit of plastic fell off by itself.  In truth it fell off while I was taking off or putting back the part that is inserted from the back after a paper stop. So I doubt whether there is a guarantee that covers it !