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Top Student
Posts: 2
Member Since: ‎01-28-2014
Message 1 of 3 (638 Views)
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HP CP4525DN Printing Black All Over the Page

Hello, I have an HP CP4525 that is printing black all over the page except for where there are words printed.  I have reseated the fuser and tried swapping the black toner.  This is a brand new out of the box printer.  I have attached a picture of one of the print jobs as its kind of hard to explain what the issue is.

 

Any help would be appreciated.

 

 

edit--added another attachment with the print quality test pages 

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Re: HP CP4525DN Printing Black All Over the Page

Started swapping parts from a spare printer in another office.  Turned out to be the formatter board.

 

Thank you.

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Teacher
Posts: 338
Member Since: ‎06-12-2013
Message 2 of 3 (627 Views)

Re: HP CP4525DN Printing Black All Over the Page

How old is the drum? I would start by replacing the black drum unit.
There is a possibility its the transfer unit.
Get the maintenance done and your print quality will be fine.
Top Student
Posts: 2
Member Since: ‎01-28-2014
Message 3 of 3 (615 Views)

Re: HP CP4525DN Printing Black All Over the Page

Started swapping parts from a spare printer in another office.  Turned out to be the formatter board.

 

Thank you.

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