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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-15-2017 06:32 AM

HP Recommended
Product: HP Deskjet 2540
Operating System: macOS 10.12 Sierra

Can anyone expalin the erratic nature of the Deskjet 2540? Supposed to scan, won't scan on MAC! OK, lived with that long enough. But. Why does this printer have so much erratic trouble finding the only printer connected? Keeps telling me "printer not connected" and it is connected, just as it was the last time I used it. Yesterday! This happens sporatically and usually "fixes"(?) itself, afer a few minutes(?), after sending the job to print numerous times (maybe?). This morning, shows job in queue but says "looking for printer" then "printer not connected". Does anyone have input before this printer becomes just a splintered memory in the back yard?

2 REPLIES 2

‎03-15-2017 07:00 AM

HP Recommended

This is from original poster of this iossue. No need to reply, printer has decided to print but now refuses to feed paper straight,  jams seven out of the last seven times. NEVER showed a paper jam before. Loved my old HP All In One but this 2540 gaurantees I will never buy HPO product again.

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‎03-15-2017 07:40 AM

HP Recommended

Original poster, again. No need to reply, the printer has decided to print once again. No, I didn't do anything and can't explain it, as always.

Sorry for the rant, you should be glad you weren't here to hear what the printer heard.

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