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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
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- HP Deskjet 3000 (j310a) - Wifi problem
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03-21-2011 11:59 AM
I can't get the printer to connect to the wireless network. The main problem is that the router don't have a WPS button. And i can't find any way to config the printer via the USB.
Router - Zyxel 2602HW-D1A
Solved! Go to Solution.
Accepted Solutions
03-22-2011 04:45 AM
Problem fixed.
1. Connect to the print own network via wifi.
2. Print out a report, to get the printers ip
3. Enter printer ip in a browser
4. Config the printer via the printer webserver, to make it connect to the right network.
5. Print out a new report, to check that it has connected to the right network.
6. Connect to normal network, and search for the printer and install drivers.
03-21-2011 05:31 PM
Either load the HP software from the CD that came with the printer or get the latest software for your printer from the "Support & Driver" link at the top of this page.
Make sure your printer is NOT plugged into your computer with USB when you start the software. It will ask you what type of connection you want, choose Wireless or Network (not USB).
Now, the software will eventually ask you to plug in a USB cable temporarily so that the computer can tell the printer about your network. Plug the cable in only when it asks you to and remove it when it tells you to.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
03-22-2011 04:45 AM
Problem fixed.
1. Connect to the print own network via wifi.
2. Print out a report, to get the printers ip
3. Enter printer ip in a browser
4. Config the printer via the printer webserver, to make it connect to the right network.
5. Print out a new report, to check that it has connected to the right network.
6. Connect to normal network, and search for the printer and install drivers.
11-10-2011 12:49 PM
The disc I have doesn't support the latest Mac OS so I had to download the software off the net.
Meanwhile the software download doesn't have a wizard that connects the computer to wifi unfortunately.
It's a thinker.
11-10-2011 09:15 PM
Huh? When you run the HP softare make sure there is NOT a USB cable connected to the printer. Choose Network or Wireless connection type and follow the instructions.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
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