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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-21-2011 11:59 AM

HP Recommended

I can't get the printer to connect to the wireless network. The main problem is that the router don't have a WPS button. And i can't find any way to config the printer via the USB.

 

Router - Zyxel 2602HW-D1A

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-22-2011 04:45 AM

HP Recommended

Problem fixed.

 

1. Connect to the print own network via wifi.

2. Print out a report, to get the printers ip

3. Enter printer ip in a browser

4. Config the printer via the printer webserver, to make it connect to the right network.

5. Print out a new report, to check that it has connected to the right network.

6. Connect to normal network, and search for the printer and install drivers.

View solution in original post

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23 REPLIES 23

‎03-21-2011 05:31 PM

HP Recommended

Either load the HP software from the CD that came with the printer or get the latest software for your printer from the "Support & Driver" link at the top of this page.

 

Make sure your printer is NOT plugged into your computer with USB when you start the software.  It will ask you what type of connection you want, choose Wireless or Network (not USB).

 

Now, the software will eventually ask you to plug in a USB cable temporarily so that the computer can tell the printer about your network.  Plug the cable in only when it asks you to and remove it when it tells you to.

I am employed by HP

Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
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‎03-22-2011 04:45 AM

HP Recommended

Problem fixed.

 

1. Connect to the print own network via wifi.

2. Print out a report, to get the printers ip

3. Enter printer ip in a browser

4. Config the printer via the printer webserver, to make it connect to the right network.

5. Print out a new report, to check that it has connected to the right network.

6. Connect to normal network, and search for the printer and install drivers.

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‎03-22-2011 04:47 AM

HP Recommended

Thanks for posting

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‎10-27-2011 10:13 AM

HP Recommended

What exactly is meant by instruction number one please?

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‎10-27-2011 10:17 AM

HP Recommended

I think they mean to run the software to connect the printer to your wireless network.

I am employed by HP

Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
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‎11-10-2011 11:50 AM

HP Recommended

     You guys need the disk it will tell you everything ok? ( i dont have it so dont ask) and please help me

 

                                                                                                                                                                                                                            

 Please kudos me if this helped or if you have the same problem

 

thank you!

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‎11-10-2011 12:49 PM

HP Recommended

The disc I have doesn't support the latest Mac OS so I had to download the software off the net.

Meanwhile the software download doesn't have a wizard that connects the computer to wifi unfortunately.

It's a thinker.

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‎11-10-2011 09:15 PM

HP Recommended

Huh?  When you run the HP softare make sure there is NOT a USB cable connected to the printer.  Choose Network or Wireless connection type and follow the instructions.

I am employed by HP

Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
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‎11-11-2011 02:58 AM

HP Recommended

That's the problem - even without a USB connected the software doesn't give me that option.

I need to do it manually some how.

 

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