01-15-2013 10:13 PM
01-16-2013 10:39 AM - last edited on 04-19-2016 12:21 PM by OscarFuentes
Thank you for posting . Please follow the document in the link below to troubleshoot the issue with your printer.
Do let me know in case you need any further assistance.
At your help an employee of HP.
**Say thanks by clicking the "Kudos! Star" which is on the left**
*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*