12-06-2013 09:51 PM
HP 4501 120V or 100V-240v? -- I just purchased an Envy 4501 "Limited Edition [Walmart special purchase] in the USA for use in South Asia (220V 50Hz). Leaving with it in my suitcase Sunday. I discovered that the serial number siticker on the box includes a a notation of voltage of "120V", however embossed on the plastic case just above the AC power connector is "100V-240V 50 to 60 Hz". The only specs on the HP support site are for the HP 4500, and are not applicable to the 4501 Limited Edition. Is anyone using this on 220V 50 Hz ? Is the box correct or is the printer case correct? Thanks
12-10-2013 08:27 AM - edited 12-11-2013 08:58 AM
I completely understand the confusion. I have looked up the specs and found the following. (the specs for the Envy 4500 are the same as the 4501)
|Power consumption||85 watts (maximum), 50 watts (average)|
|Input voltage (0957-2231)||AC 100 to 240 V ~|
|Output current||1300 mA|
|Input frequency||50 to 60 Hz|
|Output voltage||DC 32 V===1300 mA|
The 120V on the box is the standard North American voltage. The 100 to 240v on the AC power connector (power module) is the voltage it is capable of converting.
The caution statement above refers to using a power converter. Do not use a converter as the power module that is with the printer will convert the power for you. You may need a power adapter if the outlets are different than the standard North American outlets. Power adapters can be purchased at local hardware stores, if you are staying in a hotel you may even be able to ask the front desk, they sometimes have them available.
I hope this helps.
I work on behalf of HP
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