Post new question
Posts: 1
Member Since: ‎05-07-2009
Message 1 of 1 (1,304 Views)

HP J6480 Door Won't Close

Paper jammed during a scan. Opened printer cartridge access door and removed paper. Door now stuck open. Tried shutting down and printer head returned to the far right. Still can't close the door. Pulled the plug and let it set for 5 minutes then repowered. Still tells me to close the printer cartridge access door. Something is still blocking it. I've looked carefully and can't find any obstruction. Seems as if there is some electrical mechanism internal to the hinge that is blocking it from being shut.  Help!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation