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Honor Student
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Member Since: ‎06-29-2011
Message 1 of 5 (3,082 Views)

HP OfficeJet 6500- How do you tell what ink cartridge is low?

Usually, I get a notice in the window that color or black ink is low. I haven't gotten the message, but when I print black, it partially prints in green. Someone told me that means the magenta is low. I changed the magenta and it's still printing partially in green. Any suggestions?

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Master's Graduate
Posts: 367
Member Since: ‎04-26-2011
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Re: HP OfficeJet 6500- How do you tell what ink cartridge is low?

[ Edited ]

Hi Kathleen,

 

Try the procedures in this document:

http://support.hp.com/us-en/document/c01641184

Best of luck,
Mary

{I work on HP's behalf}
Student
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Member Since: ‎04-17-2013
Message 3 of 5 (2,274 Views)

Re: HP OfficeJet 6500- How do you tell what ink cartridge is low?


KathleenCWall wrote:

Usually, I get a notice in the window that color or black ink is low. I haven't gotten the message, but when I print black, it partially prints in green. Someone told me that means the magenta is low. I changed the magenta and it's still printing partially in green. Any suggestions?


How do you tell what ink cartridge is low?

Master's Graduate
Posts: 367
Member Since: ‎04-26-2011
Message 4 of 5 (2,269 Views)

Re: HP OfficeJet 6500- How do you tell what ink cartridge is low?

[ Edited ]

Hi Keshn,

 

Usually your printer will show an alert when ink is low, but if you are unsure, you can look at the document:

http://support.hp.com/us-en/document/c01638184

 

In the answer above, it sounded like there might not be a low ink problem, but one with the quality of the printing. That is why the Print Quality document was suggested instead of one to just check ink levels. However, that document does talk about checking ink levels after checking some other things first.

Best of luck,
Mary

{I work on HP's behalf}
Student
Posts: 1
Member Since: ‎04-16-2014
Message 5 of 5 (1,450 Views)

Re: HP OfficeJet 6500- How do you tell what ink cartridge is low?

I use to have a window that I could open to tell when my ink cardridges were low!  It is no longer on here. How can I tell when I need a new cardridge?  I have 4 cardridges.

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