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‎09-26-2016 07:14 AM

HP Recommended
Product: HP OfficeJet 8620

Does the HP OfficeJet 8620 use the same firmware as the HP OfficeJet Pro 8620?

 

I am trying to find a firmware for the HP OfficeJet 8620, compatible with the cartridges I have (and used to work fine). So far I have only found the old firmware for the HP OfficeJet Pro 8620 version, but not for HP OfficeJet 8620.

 

Following the process for the Pro 8620 does nothing in my non-Pro 8620.

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-27-2016 08:38 AM

HP Recommended

Good Morning @Adler1,


Thanks for taking an interest in the HP Support Forums! After reading your post I see that you would like to know what firmware to use. I would like to help you out with this issue today.

 

Yes, the same firmware and software for the Officejet models. Here is the link: HP Officejet Pro 8620 e-All-in-One Printer.

 

You can click the "Accept as Solution" button and the "Thumbs Up" for my efforts. Please let me know how this goes. Have a great day!

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!

View solution in original post

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1 REPLY 1

‎09-27-2016 08:38 AM

HP Recommended

Good Morning @Adler1,


Thanks for taking an interest in the HP Support Forums! After reading your post I see that you would like to know what firmware to use. I would like to help you out with this issue today.

 

Yes, the same firmware and software for the Officejet models. Here is the link: HP Officejet Pro 8620 e-All-in-One Printer.

 

You can click the "Accept as Solution" button and the "Thumbs Up" for my efforts. Please let me know how this goes. Have a great day!

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
Was this reply helpful? Yes No
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