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‎10-05-2016 02:25 AM

HP Recommended
Product: HP Officejet 2620
Operating System: Microsoft Windows 8 (64-bit)

The HP Officejet 2620 multifunction printer does not function independently, but the display does not appear Inlumina no written command function, the buttons have lost suono.- The printer works only from the computer, the display shows the writing only via computer; to restore it to the factory settings what should I do? Because there is not the Italian language? I made several attempts but I can not find the language italiano.- awaiting response thank anticipatamente.- giorgio65

 

 

 

 


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1 ACCEPTED SOLUTION

Accepted Solutions

‎10-05-2016 01:16 PM

HP Recommended

Greetings @giorgio65,


Thanks for accessing the HP Support Forums for extra support! I see that you would like to reset the printer. I would be happy to help you.

 

I can send you that information in a private message.
In the forum beside your handle name just click on the envelope
to view it. 

 

If this helps you to reach a solution, please click the "Accept as Solution" button. If you wish, to say thanks for my effort to help, click the "Thumbs Up" to give me a Kudos. Please let me know the outcome. Have a nice day!

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!

View solution in original post

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3 REPLIES 3

‎10-05-2016 01:16 PM

HP Recommended

Greetings @giorgio65,


Thanks for accessing the HP Support Forums for extra support! I see that you would like to reset the printer. I would be happy to help you.

 

I can send you that information in a private message.
In the forum beside your handle name just click on the envelope
to view it. 

 

If this helps you to reach a solution, please click the "Accept as Solution" button. If you wish, to say thanks for my effort to help, click the "Thumbs Up" to give me a Kudos. Please let me know the outcome. Have a nice day!

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
Was this reply helpful? Yes No

‎10-06-2016 01:05 PM

HP Recommended

I riscaricato the program with support assistans, I ran a complete check with doctor and everything is in order, but the display is still blank write functions independently of the PC; aspect references. giorgio65

Was this reply helpful? Yes No

‎10-06-2016 01:40 PM

HP Recommended

Hi @giorgio65,

 

Do you mean the display on the printer is blank and the reset didn't help?

 

Thanks!

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
Was this reply helpful? Yes No
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