04-14-2014 02:28 PM
I can,t put the ink cartridge in the printer. I get an error telling me I have a paper jam. Took the back off, no jam. I finally got the color ink in place, I hope but black won.t click in place. I ready to throw the whole machine out n go just get a plain cheapy.
04-15-2014 02:59 AM - last edited on 04-20-2016 12:54 PM by OscarFuentes
Sometimes installing the cartridge is a little tricky. Check out the video below which may help...
I am speaking for myself and not for HP. Twitter: @Ciara_B_HP