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Student
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Member Since: ‎09-24-2012
Message 1 of 6 (8,264 Views)

HP Officejet 4500 Not Responding

My HP Officejet 4500 has not been responding to any print jobs I send to it. All of my print jobs appear in my printing queue but my printer doesn't seem to recognize that anything is happening. I have set it up as wireless but I have also tried connecting the USB directly to my computer but nothing seems to work. 

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Associate Professor
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Member Since: ‎04-25-2011
Message 2 of 6 (8,255 Views)

Re: HP Officejet 4500 Not Responding

[ Edited ]

Hello Rkayl,

Thanks for the post.  I'm not sure which OS you are currently running but check the document below, it covers both MAC/WINDOWS and should assist in getting the jobs out of queue and on paper.  Good Luck!

 

http://support.hp.com/us-en/document/c02205477

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Student
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Member Since: ‎06-11-2013
Message 3 of 6 (7,082 Views)

Re: HP Officejet 4500 Not Responding

Help

Associate Professor
Posts: 1,518
Member Since: ‎04-25-2011
Message 4 of 6 (6,995 Views)

Re: HP Officejet 4500 Not Responding

Hi Rose613,

Thanks for the post!  Tell me a little about your situation.  I know its related to the OJ4500, what operating system are you running?  What is the issue?  Error messages, not printing, no wireless? 

Thanks Rose613!

 

I worked for HP but my posts and replies are my own....Thank you!

*Say thanks by clicking the *Kudos!* which is on the left*

*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

Student
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Member Since: ‎01-25-2014
Message 5 of 6 (5,123 Views)

Re: HP Officejet 4500 Not Responding

Hp Officejet 4500 not responding to computer after pape rjam

Student
Posts: 1
Member Since: ‎10-31-2015
Message 6 of 6 (1,228 Views)

Re: HP Officejet 4500 Not Responding

I have tried everything to get my HP 4500 to print.  Have followed all steps, reboots, downloads, etc. Align page prints, etc.

Solutions download says there are no solutions. I have had this problem, now, with my old HP 4500 and my new one. Reached a technician in India, whom I could barely understand. He told me to hire a technician for $49.  I told him to forget it that I will never ever buy another HP Product.  He hung up on me!

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