Posts: 1
Member Since: ‎11-08-2012
Message 1 of 2 (158 Views)

HP Officejet Pro 8500 error

Hi, I have an HP Officejet Pro 8500 and I'm getting the following error 'Cable detected. Wireless will not work with an Ethernet cable connected to the printer. Remove the cable to continue' . There is no cable ethernet cable connected. Any suggestions? I was thinkng about trying a network reset but don't want to wipe out the wireless settings.

Posts: 20,419
Member Since: ‎08-19-2009
Message 2 of 2 (139 Views)

Re: HP Officejet Pro 8500 error

As long as there is nothing in the Ethernet port in the back of the printer, you really don't have any choice but to reset the network.


Do that, then re-run the Wireless Setup Wizard in the Network menu.

Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.

I am employed by HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation