07-02-2012 10:38 AM
Printer won't print yellow. No error messages. Cartidge not out of ink, but did put in a new one and still won't print yellow.
07-03-2012 11:14 AM
I'd like to help, what model number is your printer (A909a, A909b, A910g, A910n, etc)?
Ok SLU87...here are some steps you can take that should help with your Officejet Pro 8500 A909g not printing yellow:
Let me know if it helps or not.
11-03-2012 06:42 PM
I'm having the same problem. Yellow won't print. I have no lines throught the color samples when I print the diagnostic page. All the other colors print fine.
10-06-2013 12:36 PM - edited 10-06-2013 12:39 PM
I had this problem. Installed a black/yellow printhead. Corrected the problem. Easy to install. Follow HP online directions.
05-15-2014 07:13 AM
if realigning the printheads does not resolve the issue, you will need to replace the printhead for the color that is not printing.