06-10-2014 08:53 PM
I have a HP Officejet Pro 8600 and everytime Im going to print something it ruins all my papers because it shoots a lot of black ink. I took out the print head and on the bottom part it filled with ink.
I cleaned it up and put it back in but it still does it.
What could be the problem? Is the print head damaged?
06-17-2014 06:48 AM
Welcome to the HP Support Forums and thank you very much for your patience! I need you to contact our technical support at 800-474-6836. Once you have contacted support please let me know the outcome. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl
I look forward to hearing from you.
Thank you again,
I work on behalf of HP
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