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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-26-2016 03:34 PM

HP Recommended

can you send me the isnsructions to set my HP photosmart C4795 printer back to factorfy settings. It is stuck on the loading screen and i am not sure how to get it off so i figured this would help.

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‎04-20-2016 05:16 AM

HP Recommended

can you send me the isnsructions to set my HP photosmart C4780 printer back to factory settings.

It is stuck on the loading screen (the one with the HP logo and the loading progress bar) and i am not sure how to get it off so i figured this would help.

 

Your help would be greatly appreciated

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‎06-29-2016 08:41 AM

HP Recommended

Hi can I get the steps too? My c4780's screen is frozen since I tried to connect it to a wireless network. Thank you.

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‎05-12-2017 10:26 AM

HP Recommended

I found this URL which has the actual firmware download link:

 

https://h30434.www3.hp.com/t5/Inkjet-Printing/Photosmart-C4780-stuck-on-HP-logo-indefinitely/td-p/54...

 

http://ftp.hp.com/pub/softlib/software12/COL36861/oj-90622-2/C4700_FWUpdate_4362_HPCOM_v1.exe

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