HP Photosmart C7280 Black Ink won't print

[evodevo]

Same problem here - I didn't see this thread until now.

Purchased a F4280 Officejet in November and from the VERY FIRST page - when you turn it on the first time - the alignment page did not come out right (the cyan was missing). Eventually exchanged it (after buying a new #60 Tri-color thinking it was the starter cartridge that was the problem) and the new printer worked fine from January until now - so about 3.5 months. Purchased a new #60 black cart since I used up all the black, I go and install it and bam - problems are back -----> this time the alignment page is missing ALL the BLACK.

Tried cleaning it 15 times as suggested - I saw my black ink status go from full to 50% (on the toolbox monitor. On the printer monitor only a single square is missing)...what a lot of wasted ink. Funny thing is - I'm not able to print black (I tried copying, test pages, personal documents - if I set it to "black and white only" it comes out blank even though the printer cycles, so I don't see how the black would be going down in level).

Is there something wrong with new HP printers or what?

The HP we have in the basement from 5 years ago works fine, easy to maintain, clean - and I've never had a problem with new carts...how hard can it be? You just open the box, take out the old, and then insert the new....there should be so much hassle involved with using a printer or reinstalling new ink.

Any help would be appreciated - currently leaving my black cart upside for 2 hours and we'll see how this works out - this is the last thing I can do before going out and buying another cart to test.

[evodevo]

Ok - so it appears it is the cartridge...which is insane, considering the number of cartridges I've had to buy already - yet I've only used ONE PAIR of the three I've purchased in total.

Now the ink is printing again - I'm thinking maybe it's because I was using $60 XL since January and the printer got used to it? The new cartridge that wasn't working is 60 regular size.

New problem: Tri-color cartridge is printing streaked bars...

These *bleep* HP cartridges!!!!!!

[Manicmechanic]

I also am having issue's with my 7350 not printing in black. I recently brought out an old machine I had that has the same printer program on it and out of 

curiosity  I hooked up the printer to that machine and printed a page and everything worked great. Hooked it bak up to my current machine and NO BLACK.

I have removed and reloaded the software 10 times to no avail, so this is looking like some kind of glitch rather than non working equipment. I need this printer to read memory cards and hate to invest in a new one, but........

[CrystalR]

Just a thought, I had a problem with the black ink not printing but the color was fine.  I had not used the printer for a few months...and believe the printheads to have dried up.  I cleaned the printheads multiple times (10-15) and the black came back perfect.  Just click on the computer icon at the bottom of your screen then click service then clean printheads.

I hope you find some suggestion that works for you.

[zxcvbn]

Same here, (All in One 3210).  Only this has been going on for about 18 months.  Printer mysteriously stops using black to print, sometime after a couple of weeks it starts working again, couple of weeks later it stops--repeat---.  Have wasted so much ink, changing cartridges, cleaning print heads, printing test pages.  I have tried restarting the printer, uninstalling and re-installing software, clean, print test-- I have no idea what more to do.

             I have found a way to print though.  Transfer the document to WORD and at the bottom of the screen there is an option to change font color.  I choose the darkest shade of blue or green and at least I can get SOMETHING in print.  Pictures still come out bad so I dont even bother printing pictures anymore.  I print at friends who don't have an HP printer or take to a store. 

             I am stuck with this piece of garbage until I can afford a new printer.  And believe me it WILL NOT be HP.  On a side note- also have an HP computer.  Crashed every 6 months for 2 years.  Took it back to Best Buy, who insisted it was software issue and not covered.  Finally hired a computer expert near my home.  He said the hard disc was a substanderd one and that was known for failure, in fact he had been replacing them routinely.  He put in a new hard disc and I have not had a problem since.  Wish I had gotten this identified before the warrenty was expired.

            In both instances I paid good money for what I thought would better than average products.  All I have gotten is run-arounds, days and weeks spent without a computer, a printer that is worthless for anything but the most basic functions, hour upon frustrating hour trying to trouble shoot and generally ripped off. 

[SKSwindon]

I gave up trying to resolve this problem using HP cartridges - cost an arm and a leg wasting ink cleaning, etc. Instead, I invested in a continuous ink system. Haven't had a problem since - and should break even in less than a year.

[TheCru]

Has anyone found a solution to the black ink not printing?  Where is the print head  in the C7280?  Can I get to it to try to clean it myself with alcohol?

My printer was three months old when the black went to brown.

[RyanG]

Tell me about it, My C7250 Photosmart Printer gave an error about a yellow cartridge needing replacement EVEN AFTER I just replaced it. Their online and phone techs say this problem is previously known about. This happened to me 1 year and 6 days after purchase date. He said I am out of warranty and will not help me. 6 DAYS !!! I did not realize HP products break after 6 days after the warranty is up. I WILL NEVER BUY HP EVERY AGAIN

Anyone know how to get the yellow to print so I do not have to click PRINT BLACK ONLY?

Thanks

[mhorizon]

We use a HP photosmartC7280 All-in-one. As of 15minutes ago, the black ink finally started working again. This will be the second time i havehad problems with black ink printing streaky or almost not at all. 

#1) After reading postson here, I followed the suggestion of one poster and "burped" thecartridge with the ink dispensers face up.

#2) I then smacked the cartridge dispenser side down into a moist paper towel to check forclogs and proper ink flow. The ink seemed fine, though I’ve never done thiswhen it is working, so I have no real basis for comparison.

#3) Reinstalled thecartridge and printed a self-test report, which showed immediate improvementsbut was still streaky. 

#4)  Lastly, I reset printedmanually and ran another self-test report.

Voila! Problem solved. Hope this helps.  

 

[G-MAN]

All you people that decide to trash their hp printers don't make the same mistake by buying another hp. I recently got really upset about what I found when I took apart an old cartridge (lord knows I had enough of them) what I found was it was only filled 1/3 of capacity. Sure it was an old one and used but, there is a sponge inside of it that indicated that 1/3 was only EVER exposed to ink. BTW I had the same results with all 3 chambers of a color cartridge to. So buy a refill kit and fill your cartridges to capacity and NEVER get jacked buying a 1/3 filled "new" cartridge again.