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Honor Student
Posts: 3
Member Since: ‎08-11-2010
Message 1 of 15 (36,151 Views)

HP deskjet F4500 All-in-One-- Can't get the wireless to work

Hello,

 

      This might be a very quick fix because I'm not very good with computers but I can not get my printer to become wireless using the router I use with my computer.

 

I printed out the Configuration Page and got the following:

Network status--offline

Active connection type--none

Wireless On--Pass

Wireless Working--Pass

Network name found (SSID)--Pass

Security--Pass

Printer settings consistent with wireless router settings--pass

 

No filtering--FAIL

Connected--Not run

 

Please help me ASAP I'm trying to get it to work before my semester starts.

Thank you!!

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Provost
Posts: 20,467
Member Since: ‎08-19-2009
Message 2 of 15 (36,146 Views)

Re: HP deskjet F4500 All-in-One-- Can't get the wireless to work

Tell me about your network - router brand/model, encryption type (WEP, WPA, etc) and ISP type (DSL, Cable, etc).

I am employed by HP

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Honor Student
Posts: 3
Member Since: ‎08-11-2010
Message 3 of 15 (36,133 Views)

Re: HP deskjet F4500 All-in-One-- Can't get the wireless to work

Router-- Belkin "G" I think the model number is F5D7234-4, the side of the box says Wireless Security- WPA, WPA2, Wi-Fi Protection Setup 64-bit, 128-bit WEP encryption so I'm not sure which one.

ISP type is cable

 

Provost
Posts: 20,467
Member Since: ‎08-19-2009
Message 4 of 15 (36,131 Views)

Re: HP deskjet F4500 All-in-One-- Can't get the wireless to work

Can you get into the settings of the router and check which security type you are using?  You listed those it supports but you can only choose one.

 

If its WEP, I highly recommend against it.  It is not secure and can cause connectivity problems.  Switch to WPA or WPA2 with a 13+ character password you create.

 

You can access your router's settings by going typing 192.168.2.1 into a web browser.  There is no password.

I am employed by HP

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Honor Student
Posts: 3
Member Since: ‎08-11-2010
Message 5 of 15 (36,110 Views)

Re: HP deskjet F4500 All-in-One-- Can't get the wireless to work

Ok it is set to WPA now. What's my next step?

Provost
Posts: 20,467
Member Since: ‎08-19-2009
Message 6 of 15 (36,100 Views)

Re: HP deskjet F4500 All-in-One-- Can't get the wireless to work

OK, now insert the printer CD and run the installer, selecting "Network" installation when it asks.  Make sure to NOT have the USB cable installed between your printer and PC when you start the installation.  It will ask you to temporarily install the USB cable during the installation.

I am employed by HP

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Student
Posts: 1
Member Since: ‎06-11-2011
Message 7 of 15 (29,847 Views)

Re: HP deskjet F4500 All-in-One-- Can't get the wireless to work

i miss place my cd

Provost
Posts: 20,467
Member Since: ‎08-19-2009
Message 8 of 15 (29,819 Views)

Re: HP deskjet F4500 All-in-One-- Can't get the wireless to work

Get the latest software for your printer from the "Support & Drivers" link at the top of this page.

I am employed by HP

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mfl Student
Student
Posts: 1
Member Since: ‎09-03-2011
Message 9 of 15 (23,685 Views)

Re: HP deskjet F4500 All-in-One-- Can't get the wireless to work

lost installation disk how can i set up my new dell laptop to operate wireless????

Student
Posts: 1
Member Since: ‎09-17-2012
Message 10 of 15 (16,850 Views)

Re: HP deskjet F4500 All-in-One-- Can't get the wireless to work

have changed from talk talk to sky have not been able to get printer to work

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