11-12-2013 09:06 AM
If you are using a Windows operating system you can try using HP Printer Install Wizard for Windows. The HP Printer Install Wizard for Windows was created to help Windows 7, Windows 8, and Windows 8.1 users download and install the latest and most appropriate HP software solution for their HP Printer.
Hope this helps.
Actions speak louder than words, please click the below to show you like/appreciate my post or to say thanks!
Please share what worked for you with others by marking this post as solved. It only takes a second to click the Accept as Solution button.
Thanks - I work on behalf of HP