Post new question
Question
Reply
 
Top Student
Posts: 7
Member Since: ‎04-19-2011
Message 1 of 8 (12,882 Views)

How do I get rid of the lines that appear across my photos when I print them?

Lately when I print photos with my HP Photosmart premium  C410 printer, I get lines across the photo.  What causes this and how do I fix it?  I have cleaned the printheads.

Professor
Posts: 1,792
Member Since: ‎11-28-2011
Message 2 of 8 (12,877 Views)

Re: How do I get rid of the lines that appear across my photos when I print them?

[ Edited ]

Hey howdysmom,

 

You may want to take a look at this article to get thsi issue resolved;
http://support.hp.com/us-en/document/c01622189

 

Alot of the time the glass scan strip and white plastic strip need to be wiped/cleaned to fix the issue. I'd still recommend going through the other steps though!

 

Hope this helps!

Help the community by marking this post as a solution if it solved your issue!.

If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal. Smiley Happy

Top Student
Posts: 7
Member Since: ‎04-19-2011
Message 3 of 8 (12,874 Views)

Re: How do I get rid of the lines that appear across my photos when I print them?

This is good stuff, but it does not happen when I copy, fax or scan...just when I print photos.
Professor
Posts: 1,792
Member Since: ‎11-28-2011
Message 4 of 8 (12,873 Views)

Re: How do I get rid of the lines that appear across my photos when I print them?

Oh!

 

You may want to try a printer alignment since you already cleaned the printheads.

 

  • Load plain white paper in the input tray.
  • On the product control panel, press Setup ( ).
  • Press the Down Arrow button ( ) to select Tools , and then press OK .
  • Press the Down Arrow button ( ) to select Align Printer , and then press OK .
    The product aligns the printheads. When the alignment is complete, the product prints an alignment page.
Help the community by marking this post as a solution if it solved your issue!.

If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal. Smiley Happy

Top Student
Posts: 7
Member Since: ‎04-19-2011
Message 5 of 8 (12,861 Views)

Re: How do I get rid of the lines that appear across my photos when I print them?

Thanks for the help.  What I found to be the problem was THE PAPER!!!!  Although I was using HP premium paper, the problem went away when I used card stock.  Go figure.

Professor
Posts: 1,792
Member Since: ‎11-28-2011
Message 6 of 8 (12,855 Views)

Re: How do I get rid of the lines that appear across my photos when I print them?

Glad to hear you got it fixed! Post back if there's any other issues, friend!

 

 

Help the community by marking this post as a solution if it solved your issue!.

If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal. Smiley Happy

Student
Posts: 1
Member Since: ‎11-11-2016
Message 7 of 8 (639 Views)

Re: How do I get rid of the lines that appear across my photos when I print them?

1.

 

Moderator
Posts: 3,715
Member Since: ‎07-08-2015
Message 8 of 8 (630 Views)

Re: How do I get rid of the lines that appear across my photos when I print them?

Hi!

I have closed this thread to help keep the comments timely. If you have more to add, please start a new thread. Click here if you want to learn more about how to start a new conversation/thread.

Please post in a new thread for better exposure. It may also be helpful if you posted a few more details about your computer/printer and your issues.

1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.

If you have any other questions about forum posting, please feel free to send me a private message!

Thank you!"

I work on behalf of HP. I am a Moderator on the HP Support Forums.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation