06-23-2012 03:12 PM
1.Hp deskjet 1000 printer J110 series
Hi, I purchased the printer around 5 months ago, had no trouble up until a few weeks ago when it just stopped printing. I noticed that it was offline and turned it back to online, It was still not responding. I have followed all the steps on the hp website. I have re-installed the printer and software, updated drivers, replaced USB cable, downloaded the HP print and scan doctor, restarted print spooler etc nothing had fixed the issue. I have tried other USB ports aswell. I try to print a word document and it doesnt even send to the print queue, yet there is no error message. I tryed to print a notebook document and it got sent to the print queue, but nothing happens !
Could anyone help, Its really frustrating me and I cant think of anything else to do !
06-23-2012 05:48 PM
You are still under warranty contact HP here for free tech support.
Have you tried to remove the power plug from the J110 to reset it?
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