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‎02-06-2017 12:21 AM - edited ‎02-06-2017 12:23 AM

HP Recommended
Product: Deskjet 1050
Operating System: Microsoft Windows 10 (32-bit)

I've been using my Hp deskjet 1050 in single cartridge mode for quite sometime but lately it has been behaving erratically. The tricolor light is blinking continously and it is not letting the printer to print or to xerox anything. Even though there is no color cartridge in the printer, whenever it is plugged to the laptop there is a message saying that either the tricolor cartridge is damaged or not working. Have tried everything in the hardware: cleaning the contact points where the cartridge touches etc. Please help.

1 REPLY 1

‎02-06-2017 04:34 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you try this self help document:

 

http://support.hp.com/sg-en/document/c02061335

 

Also, have you tried changing the cartridges?

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



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