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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-20-2017 12:27 PM

HP Recommended
Product: Envy 5660 all-in-one
Operating System: Microsoft Windows 10 (64-bit)

Had a 16 page doc to print and after only 2 or 3 pages, it stopps. Doesn't matter if I try wireless or wired, single sided or 2 sided, both outcomes are the same.

3 REPLIES 3

‎02-21-2017 10:55 AM

HP Recommended

Hi @tooldtoremember

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that the printer stops printer after 2-3 pages.

 

I’d love to help!

 

Follow the steps in the below article and check if it helps.

 

http://hp.care/2kIfrQt

 

Let me know how it goes and you have a great day!

 

If the information I've provided was helpful, please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons, that’ll help us and others see that we’ve got the answers!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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‎02-21-2017 12:05 PM

HP Recommended

Followed the instructions and after that, I completly lost my wifi connection and could not get it back. Had to uninstall the software and reinstall. Is worse now than it was before. My files by default were saved as PDJ and I can not change it. Could this be part of the problem?

 

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‎02-21-2017 12:58 PM

HP Recommended

Hi @tooldtoremember

 

Thank you for posting back.

 

I appreciate your time and efforts.

 

I recommend you to refer to below document to save the files as PDF.

 

http://hp.care/2kICRFF

 

NOTE: Scan with HP scan software.

 

Let me know how it goes and you have a great day!

 

If the information I've provided was helpful, please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons, that’ll help us and others see that we’ve got the answers!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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