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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Officejet Pro 8620
macOS 10.12 Sierra

When I try to print from my iMac, it tries to send the print job, but it is never received by the printer, just looks like it will keep trying to send the print job, but it never goes.  I am able to print from a Dell laptop, but not from my iMac.  Please help.

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HP Recommended

Hey there! @TechFan999, Thanks for stopping by HP forums!

 

I understand you have issues printing from your MAC PC.

 

Don't worry I will try to help you out.

 

Did you make any changes to your printer?

 

Have you connected your printer wired or wirelessly?

 

Please try resetting the print system and check if it helps.

 

Click the Apple menu, and then click System Preferences.
Click Printers & Scanners, Print & Scan, or Print & Fax.
Right-click (or Control + click) anywhere inside the Printers window, and then click Reset printing system.
Click Reset or OK.
If prompted, type your username and password, and then click OK.
The printing system resets.
Turn off the printer, wait 5 seconds, and then turn on the printer.
Wait until the printer is idle and silent.
In the Printers window on the Mac, click the Add button.
Select your printer from the list, and then click Add.
It might take a few seconds before your printer displays in the Printers list.

 

Refer this article to further troubleshoot Printer Not Found during Network Driver Setup.

 

I'll keep an eye out for your response.  

I hope you have a great day! 🙂

 

A4Apollo
I am an HP Employee

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