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HP Envy 5640
Mac OS X 10.7 Lion

I am unable to get either of my cartridges to click into place, there does not appear to be sufficient space.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi Luddite6,

 

Here is the link for the step by step instruction on how to install cartridges.

 

LINK

 

Just to make sure, are you using HP 62 Black Original Ink Cartridge and HP 62 Tri-color Original Ink Cartridge? 

 

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.

Do more than just exist

View solution in original post

3 REPLIES 3
HP Recommended

Hi Luddite6,

 

Here is the link for the step by step instruction on how to install cartridges.

 

LINK

 

Just to make sure, are you using HP 62 Black Original Ink Cartridge and HP 62 Tri-color Original Ink Cartridge? 

 

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.

Do more than just exist
HP Recommended
Thanks, it now works
HP Recommended

Glad to hear that, in case you need some assistance dont hesitate to ask for help here ! 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.

Do more than just exist
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