05-14-2014 03:57 AM
Just purchased cartridges black and tricolour 121 here in Abu Dhabi,
Package confirms compatibility w/ ENVY110 devices, though printer does not recognise them.
Printer is originaly from UK, current location UAE.
Is there any solution, could software of the printer updated?
Thanks in advance
05-14-2014 04:21 AM - last edited on 04-20-2016 02:17 PM by OscarFuentes
Please use the following instructions and contact HP for a fix:
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.