04-02-2010 05:38 AM
Hi, did you try the reset as per this thread http://h30434.www3.hp.com/t5/Other-printing-questi
If the reset doesn't work for you (see Doc c01936219 ) then try Phone support. Hope that's of help...
I am speaking for myself and not for HP. Twitter: @Ciara_B_HP
06-08-2012 03:24 PM
What model printer are you using?
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