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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Ink cartridge change no help
Create an account on the HP Community to personalize your profile and ask a question
06-01-2016 06:19 PM
I have changed all the ink cartridges in my printer except the magenta, and it still will not print the self test correctly. How do I test for a bad print head?
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Accepted Solutions
06-01-2016 08:07 PM
Error message," cartridge faullty or incompatable witrh printer". Replaced cartridge with authorized hp cartridge but printer still will not print. Just repeats error message. Tried shutting down overnight, unpluged connectors, but still get error msg. What next? Anybody out there have this pproblem, how did you correct it?
06-01-2016 06:27 PM
06-01-2016 08:07 PM
Error message," cartridge faullty or incompatable witrh printer". Replaced cartridge with authorized hp cartridge but printer still will not print. Just repeats error message. Tried shutting down overnight, unpluged connectors, but still get error msg. What next? Anybody out there have this pproblem, how did you correct it?
06-01-2016 08:13 PM
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