Question
Reply
 
Student
Posts: 1
Member Since: ‎05-10-2010
Message 1 of 5 (5,965 Views)

Installing HP Deskjet 3320 w/Windows 7 - don't see Ports Tab

[ Edited ]

I got a new laptop with windows 7 64bit. I have an older HP Deskjet 3320. I've installed the drivers for HP3600 series as indicated by HP drivers help.  (found here: http://support.hp.com/us-en/document/c01796821)  But when I hook up the printer and  follow their instructions to configure the driver, I dont' have a Ports Tab for this step. 

 

what am i doing wrong??

Reply
0
Associate Dean
Posts: 6,737
Member Since: ‎12-02-2008
Message 2 of 5 (5,959 Views)

Re: Installing HP Deskjet 3320 w/Windows 7 - don't see Ports Tab

You selected the wrong option, it should be "Printer Properties" and not printing preferences

Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" below to say “Thanks”!
I am a volunteer posting here on my spare time.
Student
Posts: 1
Member Since: ‎05-11-2012
Message 3 of 5 (2,095 Views)

Re: Installing HP Deskjet 3320 w/Windows 7 - don't see Ports Tab

Dear sir,

Looking for driver hp deskjet 3320 printar.Unable to locate.

Associate Dean
Posts: 6,737
Member Since: ‎12-02-2008
Message 4 of 5 (2,093 Views)

Re: Installing HP Deskjet 3320 w/Windows 7 - don't see Ports Tab

Hi, there is a basic driver that comes with Windows 7, you may have to run the "Windows Update" in the Add a printer option.

You can also try the alternate Deskjet 3600 driver found in Windows 7.

Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" below to say “Thanks”!
I am a volunteer posting here on my spare time.
Student
Posts: 1
Member Since: ‎05-16-2012
Message 5 of 5 (2,060 Views)

Re: Installing HP Deskjet 3320 w/Windows 7 - don't see Ports Tab

its alternate Deskjet 3600 *driver is available in window updates is also not supported in this operating system.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation