-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Moved and my HP2542 won't hook to the wifi. Wifi light just...
Create an account on the HP Community to personalize your profile and ask a question
04-26-2017 08:56 PM
Accepted Solutions
04-28-2017 02:16 PM
Hello, @PN82 - Hope you are well 🙂
Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others!
I understand that your printer is not getting connected to the Wi-Fi after moving the printer. You need to install the full-feature printer driver on your PC to get the printer connected to the network. I need to know the operating system on your Pc to give you specific steps. Please reply with the same.
Alternatively, if you are using MAC OS, then follow the steps here: http://hp.care/2pufBw1
For Windows OS, follow the steps here: http://hp.care/2pDRV9z
You can download the full-feature drivers here: http://hp.care/2pulZ6x
Please let me know if this resolves the issue, or if you require further assistance!
Cheers 🙂
Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!
DVortex
I am not an HP Employee
04-28-2017 02:16 PM
Hello, @PN82 - Hope you are well 🙂
Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others!
I understand that your printer is not getting connected to the Wi-Fi after moving the printer. You need to install the full-feature printer driver on your PC to get the printer connected to the network. I need to know the operating system on your Pc to give you specific steps. Please reply with the same.
Alternatively, if you are using MAC OS, then follow the steps here: http://hp.care/2pufBw1
For Windows OS, follow the steps here: http://hp.care/2pDRV9z
You can download the full-feature drivers here: http://hp.care/2pulZ6x
Please let me know if this resolves the issue, or if you require further assistance!
Cheers 🙂
Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!
DVortex
I am not an HP Employee
Didn't find what you were looking for? Ask the community