03-03-2012 06:19 PM
Product name: HP Photosmart 7960
Changes made before issue occured: I changed the print cartridges to entirely new ones.
When I print to my printer from my computer, it only prints blank pages. This only started happening after I installed fresh ink cartridges a few days ago. I've reinstalled them a few times since then to see if that fixes the problem, but it does not.
If I print a test page using the printer's builtin computer, I get a smear of cyan and magenta in the middle of an otherwise blank sheet of paper. The same thing happens with calibration pages and sample pages. You can see a sample of the test/calibration/sample pages at this link: http://imgbbq.org/8.jpg
The printer worked fine before I installed the fresh cartridges. And yes, I did remember to remove the protective backing before installing the cartridges.
Can anybody offer some advice that would help me fix the problem so my printer will work again?
This article should help resolve your blank pages:
Give the steps listed under your operating system a try and let us know if it helps.
Best of Luck!