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Honor Student
Posts: 2
Member Since: ‎08-14-2012
Message 1 of 3 (8,691 Views)

My Officejet Pro 8500 suddenly won't print black.

My printer stopped printing any black. It just does color. I've had the printer for 15 months, so it is out of warranty. When I use the alignement tool, the message that appears says not aligning properly, and to view relevant documentation. 

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PhD Student
Posts: 899
Member Since: ‎09-21-2011
Message 2 of 3 (8,685 Views)

Re: My Officejet Pro 8500 suddenly won't print black.

Hello sailorman2831.

 

Please, check out the instructions in this document.

 

Cheers!

Wixma.
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If my reply resolved your issue, please mark it as Accepted Solution so that it can be found easier and help other people.
Honor Student
Posts: 2
Member Since: ‎08-14-2012
Message 3 of 3 (8,672 Views)

Re: My Officejet Pro 8500 suddenly won't print black.

This did not solve the problem. But thanks
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