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Honor Student
Posts: 4
Member Since: ‎03-18-2012
Message 1 of 7 (427 Views)

My hp photosmart all in one 309a does not print PDF

I recently had to uninstall and reinstall the program, and now all prints fine EXCEPT Adobe PDF documents.  Any Answers?

Thanks

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Provost
Posts: 39,950
Member Since: ‎01-07-2009
Message 2 of 7 (418 Views)

Re: My hp photosmart all in one 309a does not print PDF

Do you have Adobe Reader installed?

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Honor Student
Posts: 4
Member Since: ‎03-18-2012
Message 3 of 7 (416 Views)

Re: My hp photosmart all in one 309a does not print PDF

Thanks for reply.  I DO have Adobe reader installed, and always install the updates.  I could print those docs before I uninstalled and reinstalled.  Something went wrong there.

Provost
Posts: 39,950
Member Since: ‎01-07-2009
Message 4 of 7 (405 Views)

Re: My hp photosmart all in one 309a does not print PDF

What did you install and reinstall?

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If I have helped you to resolve your issue or answered your question, please click the Options link in the post that helped you and then click on the "Mark as Accepted Solution " button
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Honor Student
Posts: 4
Member Since: ‎03-18-2012
Message 5 of 7 (399 Views)

Re: My hp photosmart all in one 309a does not print PDF

I had to reistall the printer software!

Provost
Posts: 39,950
Member Since: ‎01-07-2009
Message 6 of 7 (366 Views)

Re: My hp photosmart all in one 309a does not print PDF

Hi,

Sorry to take so long to reply. I was in San Francisco for the past week and only had my HP Touchpad with me. Try removing and reinstalling the HP Reader software program. 

If you would like to say thanks, then click on the thumbs up icon next to the Reply button.

If I have helped you to resolve your issue or answered your question, please click the Options link in the post that helped you and then click on the "Mark as Accepted Solution " button
Honor Student
Posts: 4
Member Since: ‎03-18-2012
Message 7 of 7 (362 Views)

Re: My hp photosmart all in one 309a does not print PDF

Thanks Enrico.  Will do.

 

Sandra

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