03-05-2014 09:48 AM - last edited on 02-28-2017 06:28 PM by OscarFuentes
Hi dooo, sorry to hear that you are having issues with a customer envelope size. Here are the HP Photosmart 7520 e-All-in-One Printer Series Printer Specifications and unfortunately the size you are attempting is NOT supported. You will be able to see what is supported and go from there.
Thanks for your time.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP