04-09-2013 08:33 PM
Worked for me. Unplugged my Officejet Pro 8600 for a couple of minutes and the vertical streak problem during scanning is gone. I had the problem only on color scans both with the ADF and flatbed.
05-30-2013 01:35 AM
I have vertical lines also but only when I use the feeder and I have tried turning it off and on again however this does not help. This is very annoying so if someone has a cure, pleae let me know.
05-30-2013 07:24 AM - last edited on 02-23-2017 07:01 PM by OscarFuentes
I understand that your printer is getting vertical lines when using the ADF. I would take a look at the document below and try the steps for cleaning the ADF.
Let me know how it goes.
05-30-2013 09:10 AM
I wrote in another message stream last year about this. The CCD sensor that scans the page is sensitive to electrical noise. Do not have the 8600 share a plug or power strip with anything that has a motor, such as a paper shredder. The noise builds up on the CCD and that is why unplugging the 86000 and waiting a few minutes also cures the problem....the electric noise on the CCD dissapates.
Those old enough to remember the old TV system will remember the video noise that was on the TV screen whenever Mom ran the vacuum cleaner. This is the same kind of electrical noise
08-12-2013 03:44 AM
Had the same problem this morning and was at my wits end trying to scan an important document.
Unplugged the printer and cleaned the glass and scanners now working.
Thanks for the advice
08-14-2013 01:06 PM
The problem with the vertical lines is not static. It is dust build up. I just had our IT guy come to my desk. I had a small speck of dust on the end of my flatbed scanner, as well as buildup on the scanner cover. I wiped it down with a soft cloth, retried the copying and scanning function and it fixed the problem. You must also keep the rollers in the ADF clean periodically with a wet cloth, to remove dirt and dust.
09-10-2013 11:45 AM
Mine is NOT dust unless I am supposed to break the thing to get anything else open... I have cleaned, swabbed and used forced air to work on every orafice of this printer and can't get the vertical line to disappear !!!
Any other ideas out there?
09-10-2013 02:51 PM
I have had my 8600 for about 2 years now, the lines popped up about a year ago, and I tried everything that was suggested. The only thing that works consistently is unplugging it for a few minutes and plugging it back in. I never know that there is a problem until I scan and when the preview comes up w/lines, it is very frustrating and time consuming to do this.....I am at the point that I have to unlug twice a week or more.
HP, is it possible to get a better solution to this problem?
09-11-2013 10:00 AM
Yes I agree -- after unplugging the darned thing for an HOUR... it was then fine. But this morning - first autofeed copy was fine... then the lines started again... and this is just on an autofeed copy... I am getting frustrated -- of course it is about 1 year and 6 month old -- is getting a new one the only solution?????