08-25-2013 05:31 PM
My printer is locked up with "fax failed" then showing " redial in 0 seconds". I can't do anything to get it unlocked. I tried the "reset" proceedures listed on forums: powering down, removing cartridges, etc. and nothing has worked.
Does anyone have any answers?
08-26-2013 08:43 AM
Remove the phone cord and do a hard reset. With the printer "On" pull the power cord from the rear of the unit. wait about 20 seconds , then plug back in.
This is a "hard reset".
Let me know what happens.
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