12-04-2011 11:36 AM
My new 8600 prints black and white beautifully. When I print photos on HP photo paper or plain white paper it puts lines about 1 inch apart all through the photos. I am using Windows XP.
08-26-2012 12:56 PM
Photo prints have lines or panels about 1 inch wide, some darker than others. I have exchanged my printer for a second one and have the same problem. I have cleaned the printer head as advised up through level 3 and realligned my printer, but no change. What else can I do?
I am sorry to hear that your Officejet 8600 prints lines on your photo's.
I have located a troubleshooting document for you to follow in regards to this "Print Quality" issue.
Please click the link and follow the steps: http://support.hp.com/us-en/document/c02866222
I hope this helps clear up the issue!
I work on behalf of HP
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