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‎06-29-2016 09:26 PM

HP Recommended
Product: HP Officejet Pro 8600
Operating System: Mac OS X 10.9 Mavericks

I keep getting "the printer is not connected" in the print queue when I try to print wirelessly with my mac os x 10.9. The printer and router are turned on and I recently installed the printing software, as I've yet to print with this computer. I'm able to print with my windows 7 laptop fine. Any advice?

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-30-2016 09:20 AM

HP Recommended

Welcome to the HP Forums @bg34,

 

I read your post about the printing issues you're facing on your Mac running 10.9 when printing to your Officejet 8600, and wanted to reply with my suggestions to help.

 

See this link, try the steps in order, and also try the "Other things to try" section, and you should be printing afterwards! 😄

'Printer Offline' or 'Printer Not Responding' Message (OS X)

 

 


If you have any troubles, let me know and I will do my best to help.


Hit the "Accept as Solution" if we've reached a solution, and the "thumbs up" to say thanks for my help. 🙂


Have a great day:D

 

ℜ a i n b o w 7000

I work on behalf of HP



★Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎06-30-2016 09:20 AM

HP Recommended

Welcome to the HP Forums @bg34,

 

I read your post about the printing issues you're facing on your Mac running 10.9 when printing to your Officejet 8600, and wanted to reply with my suggestions to help.

 

See this link, try the steps in order, and also try the "Other things to try" section, and you should be printing afterwards! 😄

'Printer Offline' or 'Printer Not Responding' Message (OS X)

 

 


If you have any troubles, let me know and I will do my best to help.


Hit the "Accept as Solution" if we've reached a solution, and the "thumbs up" to say thanks for my help. 🙂


Have a great day:D

 

ℜ a i n b o w 7000

I work on behalf of HP



★Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Was this reply helpful? Yes No
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