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- Re: Paper tray is empty appears on OSX
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04-21-2017 10:28 AM
Same happens to me too.
I inserted 6 sheets of Photopaper and after a reset in the macs preferences and installing the drivers in the preferences window, the message did not come again (When i only did the softreset in preferences, without filling the phototray, the message disappeared only temporary.)
05-08-2017 03:09 PM
I was having the same problem -- "Paper tray is empty" was appearing in OSX and I couldn't print.
I think the problem went away when I switched to the second instance of my printer (automatically named ..."-2") that I already had installed on my Mac. I CAN print using that one, EVEN with the "Paper tray is empty" warning.
It seems that in my situation the paper tray warning message was unrelated to being able to print.
The "Paper tray is empty" warning went away when I put paper in the photo paper tray.
This is odd, since I've been using my printer for about 6 months and it never before cared that the photo paper tray was empty. Now it does, so I keep paper in it.
I don't know what's different about my second instance of the printer. But using that one seemed to do the trick... for now.
05-08-2017 03:12 PM
I was having the same problem -- "Paper tray is empty" was appearing in OSX and I couldn't print.
I think the problem went away when I switched to the second instance of my printer (automatically named ..."-2") that I already had installed on my Mac. I CAN print using that one, EVEN with the "Paper tray is empty" warning.
It seems that in my situation the paper tray warning message was unrelated to being able to print.
The "Paper tray is empty" warning went away when I put paper in the photo paper tray.
This is odd, since I've been using my printer for about 6 months and it never before cared that the photo paper tray was empty. Now it does, so I keep paper in it.
I don't know what's different about my second instance of the printer. But using that one seemed to do the trick... for now.
HP Envy 7640
08-08-2017 05:46 AM
this is the worst UX I have ever had ..... brand new printer, why should we all be wasting our time with absurd partial re-sets and soft re-sets and indeed spending useful time on this forum? Mac is a universal device, works with pretty much everything except apparantly HP.
I didn't buy this pretty but apparantly useless heap of junk in order to waste my time, I actually wanted some printing done. I will never buy an HP product again.
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