04-17-2014 09:43 AM
My HP Photosmart C4680 is not printing properly. It will not calibrate and no longer prints black ink. I changed the black ink cartridge twice, I reloaded the driver, but it still will not print.
When I try to calibrate, the test sheet only prints red in blue.
Any advise or help is much appreciated.
This print quality document (the Solution six section in particular) may offer some help:
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.