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thanks for all your help. i'll reboot sporadically in the next few days and then get back to you.

 

regards

 

flexible

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Hi Flexible01,

 

Have a great week.

 

Thanks

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it was the black cartridge; i had a new one put it in a everything is fine now so i had one 'bad' new cartridge.

 

thanks

flexible

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Hello

Thank you for posting in this thread. Unfortunately, I have closed this thread to help keep comments current and up to date. If you have any additional information, we recommend edit or start a new post. To be more helpful with your post, you can add key information if you desire:

1. Product Name and Number (please do not post Serial Number) • Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A

2. Operating System installed (if applicable) • Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit

3. Error message (if any) • Example: ""Low disk space"" error in Windows

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If you have any other questions about forum posting, please feel free to send me a private message! Thank you

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