01-08-2009 07:34 AM
I'm trying to print to the Photo Tray, but it is telling me that I'm out of paper and to add it to the Main Tray. This is after I've already selected all the appropriate settings before printing. This has happened once before and I fixed it by installing some drivers. However, I had to re-install the software for whatever reason and I've installed the drivers and still --nothing.
The crazy thing is that when I re-installed the software as mentioned, it ran a test print using one of my own photos and it printed fine-- from the Photo Tray!
04-23-2009 09:12 AM
08-28-2009 04:19 PM
09-03-2009 07:41 AM
I recommend trying the steps mentioned in the following document:
If you still have issues then follow steps in the following doc:
Although employed by HP, I'm trying to address the issues with my own willingness and my employer does not bear any liability for my responses.
09-27-2013 02:27 PM
I have my 4 x 6 in the phototray and it will not print. Says to add paper or if I push 4 x 6 under photo I need a cd or usb. I need to copy a photo to the photopaper.
09-30-2013 01:55 PM
Hi 77organ, I see you are having an issue with your Photosmart C8180. I would like to know some more information in order to clarify the exact problem.
Are you printing a photo from your computer onto 4x6 photo paper?
What is the exact error message you are receiving?
Are you are getting an error message saying "Out of Paper"? If so please follow This document
Here is where to view helpful documents on how to solve a problem - Solving a Problem with HP Photosmart C8180
If the documents above do not resolve the issue, please respond with the information required and I would be very happy help out.
I work on behalf of HP
★Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
- Using HP Diagnostic Tools for HP Printers in Windows
- Printer Problems after Upgrading to Windows 10
- Print Jobs Stuck in Print Queue (Windows)
- Resolving 'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error
- 'Offline' Printer Status Message Displays (Windows 10)