02-04-2014 05:06 PM
Since upgrading to Mavericks on my MacBook Pro, I can't save a scanned document, and I can't email one. I get an error message about the format of the document (and it's a document I've previously scanned and sent in a previous OS). Now, after trying to cancel the scan and the save, I'm hung up on "canceling." Can't get anywhere. Can anyone help? Thanks.
Please try installing this patch: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloa
And then try these steps to scan: http://support.hp.com/us-en/document/c03967522
Hope that helps
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05-01-2014 08:09 AM
After being on the phone for 90 minutes with HP support, we came up with the following solution.
Download OXS 8 driver and software for the D110. Then download this from apple, a fix.