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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-27-2017 12:15 AM

HP Recommended
Product: Envy 7640
Operating System: Microsoft Windows 7 (64-bit)

The quality of my printed photos is subpar. The color is not vibrant. All the pictures I printed look dull. I did the quality check from the support website. Everything seems okay. I have HP Instant Ink so the quality of ink shouldn't be an issue. Is my printer defective? 

1 REPLY 1

‎03-27-2017 03:49 PM

HP Recommended

Hi @Pen2700

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are having issues with the print quality of photos.

 

I’d love to help!

 

I would like to inform you that the print quality also depends on photo paper you use, and I suggest you to use the HP recommended photo paper.

 

Follow the steps in the below article to fix the print quality issue.

 

http://hp.care/2noHOBz

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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