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Posts: 1
Member Since: ‎02-11-2009
Message 1 of 2 (1,015 Views)

Printer Failure

I've been using an HP Deskjet D1430 (about as simple as it gets) successfully off of my Dell inspiron 1520 with Vista Home Basic.  All of a sudden, it seems unable to find the printer.  I've changed to every USB port, rebooted repeatedly and have confirmed that it is the selected default printer--the only one on the machine in fact.  I can't even get it to print a test page.  I occasionally can elicit a red "X" that there is a spooling hang-up, but not really sure what's that about.  Making it green fixes nothing.  I can't find a new driver to download either, which I think would be my next option.  I ain't really computer saavy so it you're kind enough to reply, please appreciate my limitations  Thanks!  Ric
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Posts: 4,502
Member Since: ‎11-17-2008
Message 2 of 2 (1,014 Views)

Re: Printer Failure

have you tried installing the printer on another computer?
I am an ex-HP Employee. Currently inactive on the forum.
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