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‎02-24-2016 02:40 PM

HP Recommended

Hello,

 

<UPDATE- Cause for intermittent 59.F0 Error>

 

Since I have been investigating this issue, I have received  several printers (12) with the 59.F0 error that occurred intermittently.  Most of them reproduced the error after printing sometimes thousands of pages.  Out of the ones that reproduced the error, most had the stuck sensor flag and one had a sensor that was not seated properly causing interference with the flag.  The findings on the majority was that the flag was sticking in the sensor holder due to contamination (toner, dust, etc. SEE IMAGE BELOW).  If you are still getting the error after upgrading the FW and replacing the sensor assembly (POSITION DETECT ASSY, RM1-5604), then the error is being caused by something else that we do not know about and are interested in learning more about. 

 

Would be ok if I contact you with a private email to discuss this in more depth?

 

Thanks,

DaveK.

 

I work for HP

 

Sensor.jpg

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