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Student
Posts: 1
Member Since: ‎08-20-2013
Message 1 of 3 (719 Views)

Printer Noise

I have a Photosmart C5580 and while scanning the printer began squeaking. Now it squeaks on every scan. If it was a car, I would oil it. Anyone have an idea what may be causing the squeak, how to stop it, and how to prevent it from returning?

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Student
Posts: 1
Member Since: ‎08-19-2013
Message 2 of 3 (676 Views)

Re: Printer Noise

I have the same problem I think. My PS-5510 is just over 1 year old and makes a terrible sound after printing. I took the machine apart and discovered that the transparant tubes within, are constipated with ink. Because of this constipation the tube-pump is stuck. I tried everything to find the spare part (the transparant tubes), but did not succeed with HP.

The search for the part within HP is a hell. I am now trying to get the part somewhere else. If anyone knows where I can find the original HP part, please let me know.

Regents Professor
Posts: 8,433
Member Since: ‎11-27-2009
Message 3 of 3 (646 Views)

Re: Printer Noise

Hi Tim, thanks for the feedback. The tubes aren't typically something that is sold at the HP Part Store. Can I please ask if you've taken any photos of the tubes if you could please send them to me?, or post them here to the Forum?

Thanks

Ciara

I am an HP employee.
I am speaking for myself and not for HP. Twitter: @Ciara_B_HP
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